Tuesday, July 13, 2004

Tech support says 'phone Microsoft'

Since it was still during my eMachines warranty period, I first tried to email Tech Support (and got an ASP error message on their website) then I phoned them.

The wait wasn't long, but I was informed that since I had upgraded the Operating System, I needed to phone Microsoft technical support for Windows XP Professional. I did get it out of the Tech Support person that my desktop should run with Windows XP Professional.

After fiddling with USB Devices, and noticing that one of them did not have a driver, I got the 8-in-1 Media Reader and the USB ports working again.

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